Our tests are so thorough, we even discover errors in the manufacturer’s operating system!
The answer as to how best to do mobile forensic, it turns out is quite simple;
1. Acquire an original of every single different device you wish to support
2. Dedicate developer resources to reverse engineer each one no matter how long it takes
3. Once complete have their peers double check their results for accuracy
4. Then get a support engineer to triple check all of the above just to be sure
5. Then offer the mobile device as supported in your forensic tool
We tried other ways of doing it and discovered that there really are no short cuts. Every single device is different in some way or another; be it hardware or software based. Thus there is no alternative to true cell phone forensic support than reverse engineering each device.
Our tests are so thorough that we even discover errors in the original manufacturer’s operating system software!
Any other attempt at projecting “hypothetical” support based on original manufacturing specifications or chipsets is doomed to failure without actual testing; despite the best efforts of our competitors to claim otherwise.
What that means in reality is that we can only offer support for one phone at a time, for every new device that comes on the market. That takes lots of time and a lot of resources; which is one of the reasons why good mobile forensic tools don’t come cheap.
Cell phone forensics is not the same as computer forensics. It’s not like waiting for a new version of Windows to come out every few years and then resting on your laurels. Our engineers are at work every day dealing with new devices with new operating systems. And there are lots of new devices coming out onto the market each week.
True mobile forensics takes a lot of time and a lot of resources to do well, only then can you be assured that if we say we support a device forensically; it means we really do.